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Metro PCS Boynton Beach Review - Price change in purchase of Iphone5s - iPhone 5s
Metro PCS Boynton Beach Review

Metro PCS Boynton Beach Review


Price change in purchase of Iphone5s - iPhone 5s

On 6/16/17 I walked into a metro store and it was such an wonderful experience. I walked in and the worker was so nice,I walked out in twenty minutes with a purchase of a brand new iphone 5s for hundred bucks and a great plan for fifty. I paid 174.00 total,no scams,no sales guys trying to milk me. Wonderful experience!! I was telling all my friends of my good fortune. All I had to do was pick up my order in two days. Couldn't believe it. When I asked why such a good price for the phone I was informed because my phone no. was transferable,which of course I wanted to keep my same number.The price was my deciding factor. UNTILL I went to pick up my phone and my number wouldn't transfer.Two people in three thousand customers number wouldn't transfer and I was one. I could have gotten a refund but after several days without a phone, in the process of renting my house,I couldn't go any longer without communication business wise. My most wonderful phone experience was to good to be true and I ended up paying an additional 104.43 plus deal with a new number..I initially would not have taken that deal if It cost over 200. I am in high hopes that metro will see my point and honor the initial offer that was the selling factor behind my purchase! The reason I am respectfully requesting a refund for the additional payment of 104.43 is that I was told my number would be transferable and it it didn't happen.. My initial experience at Metro restored my faith in phone salesmen,literally.I shouldn't have to take resonsibility for that mishap, pay the extra ,and change my phone number. I am hopeful you will see my side and not shatter my illusions of the greatest phone buying experience I ever had! The sales rep was unbelievably great..His name is Al. He works in Ypsilanti store on Washtinaw St.The nicest sales rep in the phone business by a long shot.Very helpful and honest. I am confident metro will honor my disappointment and refund the extra 104.00 because unfortunelely my number didn't transhere.

sincerely,Marianne Steve

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